Managed IT plans that scale with the devices you actually have.
We look after your computers and servers for a simple, predictable arrangement based on what we manage. Choose remote support only, or remote support with on-site help when something cannot be fixed remotely.
Book a free conversation613-510-1264- 20+ yearsof combined experience managing technology for businesses
- Since 2019serving Ottawa and Gatineau
- Remote firston site when hardware or cabling needs hands
How our plans work
- 01
Per device
Each workstation or laptop we manage is covered by your plan, including monitoring, updates and support for the person using it.
- 02
Per server
Servers are covered separately, because they need closer monitoring and care than a desktop. Some providers also offer per-user pricing; we can quote either way
- 03
Pick your support level
Remote support only, or remote support plus on-site visits when a problem cannot be handled remotely.
- 04
A quote built from your list
After a short review of what you have, we send a clear quote based on your device and server count. No surprises.
Choose your support level
| What is included | Remote support | Remote + on-site |
|---|---|---|
| Help desk and remote support | Included | Included |
| Proactive monitoring | Included | Included |
| Updates and patching | Included | Included |
| On-site visit when an issue cannot be fixed remotely | Not included; on-site visits are billed per visit | Included within Ottawa and Gatineau |
| Hardware and cabling help on site | Quoted separately | Included for covered devices |
| Best for | Offices where most issues can be solved remotely | Offices that want hands on site when it counts |
What is not part of the plan
- New projects. Office moves, new network builds and larger upgrades are scoped and quoted on their own.
- Hardware and licences. We can recommend and supply them, quoted separately.
Common questions
How do you price your plans?
By the number of devices and servers we manage, plus the support level you choose. We quote after a short review of your setup.
What counts as a device?
Typically each computer or laptop we manage. Servers are counted separately, and network equipment, printers and mobile devices can be added to a plan.
Can we change plans later?
Yes. Devices can be added or removed as your team changes, and plans are typically on a month-to-month or fixed-term agreement.
What are your response times?
See our service levels.
Do you cover Ottawa and Gatineau?
Yes. We have served businesses in both since 2019. See the areas we serve.
Find the plan that fits your office
Tell us what you have and we will tell you plainly which plan fits.
Book a time[email protected]