Steady, security-conscious IT for small health clinics that need their systems working when patients arrive.
Clinics depend on scheduling, records software, printers and phones all working together. We keep the technology reliable and protected so your team can focus on patients. We support your own privacy and security obligations with sensible technical safeguards. We are not lawyers and do not provide legal or compliance advice.
Book a free conversation613-510-1264- 20+ yearsof combined experience managing technology for businesses
- Since 2019serving Ottawa and Gatineau
- Remote firston site when hardware or cabling needs hands
What we help clinics with
- 01
Front desk and workstations
Fast support for the computers, printers and scanners your team uses all day.
- 02
Network and Wi-Fi
Reliable wired and wireless networks, with a separate guest network for waiting rooms.
- 03
Backups and recovery
Regular backups and tested restores for the data you cannot afford to lose.
- 04
Account security
Multi-factor sign-in and sensible protections for staff accounts.
- 05
Phones and reminders
Business phone systems set up to suit how your clinic handles calls.
- 06
Shared equipment
Support for printers, scanners and other devices shared between rooms.
Common challenges
- Downtime at the front desk. When a computer or printer fails, the whole schedule slows.
- Shared computers. Several people using the same machine need proper accounts and access.
- Waiting-room Wi-Fi. Guests should never be on the same network as patient information.
- Software vendors. Problems often involve both your network and a vendor, and someone needs to coordinate.
Example scenarios
- A
The front desk computer stops working during clinic hours
We would help remotely first, and have spare options and a plan so the schedule keeps moving while we fix it.
- B
Patients ask for Wi-Fi in the waiting room
We would set up a separate guest network that keeps visitors apart from your clinic systems.
- C
A new staff member joins the clinic
We would create their accounts, set up their equipment and apply the same protections as everyone else.
How we get started
Conversation
We learn how your office runs and what frustrates you today.
Review
We look over your equipment, accounts, backups and security.
Plan
You get a clear written plan with priorities, in plain language.
Ongoing care
We take over day-to-day support and keep improving things.
Common questions
Can you work with our clinic software?
We support the computers and network it runs on, and we will coordinate with your software vendor when needed.
Do you provide compliance advice?
No. We provide technical safeguards that support your own obligations, and you should consult your regulator for those obligations.
Can you set up guest Wi-Fi for patients?
Yes. We keep it on a separate network from your clinic systems.
Do you support Ottawa and Gatineau
Yes. We have served businesses in both Ottawa and Gatineau since 2019. See the areas we serve.
Related services
Let’s talk about your clinic
Tell us what is slowing your team down and we will tell you plainly how we would fix it.
Book a time[email protected]