Steady IT for dental offices, so the front desk, operatories and imaging systems keep running.
Dental offices combine front desk software, imaging equipment, printers and phones on one network. We keep it reliable and protected so your team can keep the chair schedule on track. We support your own privacy and security obligations with sensible technical safeguards. We are not lawyers and do not provide legal or compliance advice.
Book a free conversation613-510-1264- 20+ yearsof combined experience managing technology for businesses
- Since 2019serving Ottawa and Gatineau
- Remote firston site when hardware or cabling needs hands
What we help dental offices with
- 01
Workstations and imaging PCs
Support for the computers in reception and operatories, coordinated with your software vendors.
- 02
Network and Wi-Fi
Reliable wired and wireless networking, with a separate guest network for patients.
- 03
Backups and recovery
Regular backups and tested restores for patient and practice data.
- 04
Account security
Multi-factor sign-in and sensible protections for staff accounts.
- 05
Phones and cameras
Business phones, and cameras for reception and entrances if you want them.
- 06
Cabling and equipment
Tidy, labelled cabling and network equipment for operatories and the back office.
Common challenges
- Many devices on one network. Computers, imaging equipment and printers all need to work together.
- Vendor finger-pointing. When something fails, it is not always clear whose problem it is.
- Chair time. Every minute of downtime is a minute of lost schedule.
- Patient Wi-Fi. Guests should be kept apart from clinical systems.
Example scenarios
- A
An operatory computer cannot reach the practice software
We would check the computer and network first, then work with your software vendor if the issue is on their side.
- B
The office is expanding with a new operatory
We would plan the cabling, network equipment and computers ahead of time so the new room works on day one.
- C
Patients ask for Wi-Fi in reception
We would set up a separate guest network that keeps visitors away from your practice systems.
How we get started
Conversation
We learn how your office runs and what frustrates you today.
Review
We look over your equipment, accounts, backups and security.
Plan
You get a clear written plan with priorities, in plain language.
Ongoing care
We take over day-to-day support and keep improving things.
Common questions
Can you work with our practice software vendor?
We support the computers and network, and we will coordinate with your vendor when something touches their software.
Do you provide compliance advice?
No. We provide technical safeguards that support your own obligations, and you should consult your regulatory college for those obligations.
Can you help with new operatory setups?
Yes. We can plan cabling, network equipment and computers with you.
Do you support Ottawa and Gatineau
Yes. We have served businesses in both Ottawa and Gatineau since 2019. See the areas we serve.
Related services
Let’s talk about your dental office
Tell us what is slowing your team down and we will tell you plainly how we would fix it.
Book a time[email protected]