BIG Business IT Support, Built for Small Businesses
Ping Systems was founded in 2019 on a simple but powerful belief: Small businesses in Ottawa deserve the same level of proactive, professional IT support as large corporations, without the enterprise-level price tag.
Co-founders Afnan Liaqat and Umar Munawar saw too many local companies struggling with unreliable, reactive IT support that felt more like a frustrating helpline than a true partner. They knew there was a better way. We built Ping Systems to be the dedicated technology partner we knew small businesses needed—one that prevents problems before they start and is genuinely invested in your success.
Meet our Founders
Umar Munawar, Co-Founder With over a decade of experience designing and managing robust IT infrastructure, Umar is passionate about making technology simple and effective. He excels at cutting through the complexity to build systems that are secure, reliable, and perfectly tailored to a client’s business goals.
Afnan Liaqat, Co-Founder Afnan’s expertise lies in client partnership and strategic IT planning. With a background in project management and IT service delivery, he ensures every client receives a seamless experience. He is dedicated to understanding your business first, so that technology solutions can serve you, not the other way around.
Our Approach: A Proactive Technology Partner
We don’t just fix things when they break. Our entire model is built on a proactive philosophy that keeps your business running smoothly. This is how we do it:
A Proactive, Not Reactive, Approach: We use industry-leading monitoring tools to watch over your systems 24/7. This allows us to identify and resolve potential issues—like a failing hard drive or a security vulnerability—before they can cause costly downtime.
A True Partnership: We act as an extension of your team. Our first step is always to understand your operations and your goals. By aligning our technology strategy with your business objectives, we ensure our work provides real, measurable value.
No Jargon, Just Solutions: We speak your language. You’ll never get confusing, overly technical explanations from us. We provide clear, straightforward advice and transparent reporting so you always know what’s happening with your technology and why.
Exclusively Ottawa-Focused: We are a local team dedicated to serving the National Capital Region. Being local means we’re responsive and available when you need us, providing a level of personal service that remote-only providers can’t match.
Ready to Stop worrying about your IT?
Let us handle the technology so you can focus on what you do best—running your business. Let’s start a conversation about how we can help.