IT Support for Real Estate Offices in Ottawa and Gatineau

Dependable IT for real estate offices where agents, email and documents need to work from anywhere.

Agents work from the office, from home and from showings. We keep email, devices, shared files and phones reliable and secure, and give everyone a real person to call.

Book a free conversation613-510-1264
  • 20+ yearsof combined experience managing technology for businesses
  • Since 2019serving Ottawa and Gatineau
  • Remote firston site when hardware or cabling needs hands

What we help real estate offices with

  • 01

    Business email

    Professional email on your brokerage domain, set up and secured for every agent.

  • 02

    Devices for agents

    Laptops, tablets and phones set up consistently and supported when something breaks.

  • 03

    Shared documents

    Organized, backed-up storage for listings, offers and client files.

  • 04

    Office network and Wi-Fi

    Reliable networking for the office, with a guest network for visitors.

  • 05

    Onboarding and offboarding

    Accounts and equipment set up for new agents and closed out cleanly when someone leaves.

  • 06

    Phones and conferencing

    Business phone and video tools for calls with clients.

Common challenges

  • Constant turnover. Agents join and leave, and access needs to follow.
  • Email scams. Messages about payments and wiring are a favourite target.
  • Working everywhere. Staff need access from home, cars and showings.
  • Scattered files. Offers and listings stored on personal devices are hard to protect.

Example scenarios

About these examples. The scenarios below are illustrative of the kinds of situations we help with. They are not descriptions of specific clients.
  • A

    A new agent starts on Monday

    We would have their email, accounts and device ready, with the same protections as everyone else, so they can start right away.

  • B

    An agent receives a suspicious email about a payment

    With multi-factor sign-in, protected email and a simple process for checking requests, we would help you respond and reduce the chance of a mistake.

  • C

    An agent leaves for another brokerage

    We would close accounts, remove access to files and recover equipment following a checklist.

How we get started

Step 1

Conversation

We learn how your office runs and what frustrates you today.

Step 2

Review

We look over your equipment, accounts, backups and security.

Step 3

Plan

You get a clear written plan with priorities, in plain language.

Step 4

Ongoing care

We take over day-to-day support and keep improving things.

Common questions

Can you support agents who work from home?

Yes. Most issues are solved remotely, wherever the agent is.

Can you help us onboard new agents quickly?

Yes. We can set up accounts and devices so a new agent is ready on day one.

Can you help with email security?

Yes. We can set up multi-factor sign-in and protections for your accounts.

Do you support Ottawa and Gatineau

Yes. We have served businesses in both Ottawa and Gatineau since 2019. See the areas we serve.

Let’s talk about your brokerage

Tell us what is slowing your team down and we will tell you plainly how we would fix it.

Book a time[email protected]